Terms of service

Terms of Service – HUB OF GADGETS (HOG)

Welcome to HUB OF GADGETS ("we", "our", "us"). By accessing our website or placing an order, you agree to the following Terms of Service.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or using it under proper supervision.
  • We reserve the right to refuse service to anyone at any time without obligation.
  • You agree not to use our website, products, or services for any illegal, unauthorized, or harmful activities.

2. Product Information & Accuracy

  • We strive to display accurate product descriptions, images, and pricing at all times.
  • However, we do not guarantee that:
    • Product descriptions will always be completely error-free
    • Product colors or appearance will exactly match due to screen or lighting differences
  • We reserve the right to correct errors, update information, or make changes without prior notice.

3. Orders & Confirmation

  • After placing an order, it may be verified through a call or message.
  • We reserve the right to:
    • Cancel any order without prior notice
    • Reject suspicious, incomplete, or bulk orders
  • Orders can only be cancelled before they reach the “Ready to Ship” stage.

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees).
  • We offer:
    • Cash on Delivery (COD)
    • Online payments (if available)
  • Prices may be updated or changed at any time without prior notice.

5. Shipping & Delivery

  • Delivery time depends on your location and courier service.
  • Delays may occur due to:
    • Weather conditions
    • Courier service issues
    • Public holidays
  • We are not responsible for delays caused by third-party courier companies.

6. Returns, Refunds & Exchanges

  • All return and refund requests must follow our Refund Policy.
  • Requests must be submitted within 7 days of delivery.
  • An unboxing video is required as proof for any claim.
  • We reserve the right to review, approve, or reject any request after inspection.

7. Cancellations

  • Orders may be cancelled before shipment only.
  • Once an order has been shipped, cancellation is not possible.
  • We may cancel orders if:
    • The product is out of stock
    • The order appears fraudulent
    • The customer is unreachable for confirmation

8. User Responsibilities

  • You agree not to:
    • Provide false or misleading information
    • Misuse the website or its services
    • Attempt fraud or abuse store policies
  • Violation of these rules may result in order cancellation or restricted access.

9. Intellectual Property

  • All content on this website, including images, text, and logos, is the property of HUB OF GADGETS.
  • You are not allowed to copy, reuse, or distribute any content without permission.

10. Limitation of Liability

  • We are not responsible for:
    • Any indirect or unexpected damages
    • Loss caused by improper use of products
  • Our maximum liability is limited to the amount paid for the product.

11. Privacy

  • Your use of our website is also governed by our Privacy Policy.
  • We are committed to handling your personal data securely.

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Continued use of the website means you accept the updated terms.